Active Listening: Improve Your Ability to Listen and Lead, Second Edition
Listening well is an essential component of good
leadership. You can become a more effective listener
and leader by learning the skills of active listening.
Working relationships become more solid, based on trust,
respect, and honesty. Active listening is not an optional
component of leadership; it is not a nicety to be used to
make others feel good. It is, in fact, a critical component
of the tasks facing today's leaders.
In this new edition, we've added tips and advice dealing
with virtual active listening, and incorporated up-to-date
research from both inside and outside CCL to make sure
you can best meet the leadership challenges you face in
today's world.
Author: Center for Creative Leadership
Publisher: Center for Creative Leadership
Published: 08/21/2019
Pages: 70
Binding Type: Paperback
Weight: 0.22lbs
Size: 8.00h x 5.00w x 0.19d
ISBN: 9781604919363
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